Welcome to EArk Case Center

In order to streamline support requests and better serve you, we utilize a support case system. Every support request is assigned a unique case number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a case.

Submitting a case

There are multiple ways to have a case created for your request:

Managing an existing case

If you already have a case, there are 3 ways to look up the details: